1. Introduction
Le Fil de Soie attaches great importance to the protection of your personal data. This policy explains what data is collected, how it is used, and your rights regarding this data when you use the site https://lefildesoie.com.
2. Personal data collected
We only collect personal data that you voluntarily provide to us, in particular via:
- The contact form (last name, first name, email, message)
- Exchanges by email or telephone when booking services.
No sensitive data is collected, and we do not make commercial or advertising use of your data.
3. Purpose of collection
The data collected is used only for:
- Respond to your requests for information,
- Organize and plan services (courses, care, support),
- Provide personalized follow-up.
No data is shared with third parties without your explicit consent.
4. Data retention
Your data is kept for a maximum period of 3 years from the last contact or the last service provided. After this period, they are automatically deleted.
5. Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access, rectification, deletion,
- Right to object to processing,
- Right to data portability.
To exercise these rights, you can contact us at: contact@lefildesoie.com
6. Cookie management
The site https://lefildesoie.com uses cookies to improve your browsing experience. These cookies are small files placed on your computer or mobile device that allow you to:
- Remember your preferences,
- Analyze site traffic,
- Guarantee the proper functioning of the site.
Cookies used
- Strictly necessary cookies : essential for the operation of the site.
- Analytical cookies : to measure traffic and improve the site (e.g. anonymized Google Analytics).
Consent and management
During your first visit, a cookies banner is displayed to collect your consent. You can accept or refuse analytical cookies.
You can change your choices at any time via your browser settings or by contacting us.
7. Security
We implement all appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration or disclosure.
8. Contact
For any questions regarding this privacy policy or cookie management, you can contact us at:
📧 contact@lefildesoie.com
9. Update
This policy may be updated from time to time. We invite you to consult it regularly to stay informed.